How best to do that? The answer lies not in outdated business or operating models but in bolder ideas, strategies, and execution. As the telecommunications industry undergoes major shifts, telcos must shift, too. New technologies, like software-defined networking and virtualization, are adding more vendors, more options, and more uncertainty to decisions about infrastructure investment. Digital giants-agile and global-are launching innovative services quickly and widely. Tower companies-not telcos-are leading the way in shareholder returns. The CEO’s Dilemma: Business Resilience in a Time of Uncertaintyįor many telcos, the transformation in the world around them is happening faster than the transformation within. Technology, Media, and Telecommunications.
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